Business Development & Customer Success Manager
Grow digital farming across the U.S. and Canada — build strategic partnerships, deepen customer adoption, and help growers get lasting value from innovative solutions.
Business Development & Customer Success Manager, Digital Farming
As a key member of the Digital Farming team, the Business Development & Customer Success Manager will be responsible for driving growth, customer adoption, and long-term success of Netafim's digital farming solutions throughout the USA and Canada.
This role will focus on identifying and developing opportunities with growers, chemical companies, agribusinesses, and other non-traditional channel partners while strengthening relationships with existing enterprise customers. The successful candidate will work closely with Netafim's commercial organization to increase customer engagement, product adoption, retention, and expansion of GrowSphereTM products and services.
The position serves as a product and market expert for GrowSphereTM and related digital farming solutions, supporting customer-facing commercial activities, training, and business development efforts. While expected to possess strong product knowledge, this role is not responsible for day-to-day technical support, commissioning, troubleshooting, or support ticket resolution. Technical support activities will be managed by the Digital Farming support organization.
Key Responsibilities:
Business Development
Identify and develop go-to-market strategies and new business opportunities for GrowSphereTM and emerging Digital Farming solutions with growers, chemical companies, agronomy firms, food processors, and strategic industry partners.
Expand Netafim's digital farming presence through traditional and non-traditional sales channels.
Build and maintain relationships with large enterprise growers and key industry influencers.
Develop and Execute programs and partnerships that accelerate adoption of GrowSphereTM solutions.
Support strategic initiatives that drive growth of the Digital Farming business.
Customer Success & Adoption
Actively engage enterprise customers to promote successful adoption and utilization of GrowSphereTM solutions.
Conduct regular business reviews with key customers focused on value realization, utilization, and future opportunities.
Partner with Netafim Key Account Managers, Regional Sales Managers, and dealers to maximize customer success.
Identify opportunities for expansion, cross-selling, and upselling of Digital Farming products and services.
Collect and communicate customer feedback to Product Management and the broader Digital Farming team.
Product Expertise
Serve as a commercial subject matter expert for GrowSphereTM products and Digital Farming solutions.
Deliver customer presentations, training programs, demonstrations, and educational events.
Support internal sales enablement and dealer education programs.
Maintain knowledge of industry trends, customer needs, and competitive offerings.
Support Model
Facilitate coordination between customers and Digital Farming technical support resources when technical assistance is required.
Escalate customer issues to the appropriate technical teams.
Not responsible for technical troubleshooting, implementation support, commissioning, or support case ownership.
Requirements:
Our Offer:
Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin.
They offer a broad range of value-added solutions and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day.
- Division
- Orbia Precision Agriculture Netafim
- Team
- Business Development
- Location
- Fresno, CA, US (East Home Avenue)
- Remote status
- Fully Remote
- Salary
- $100,000 - $130,000/year
- Employment type
- Full-time
- Employment level
- Sales Workers
Fresno, CA, US (East Home Avenue)
About Orbia
Orbia is a global company driven by the purpose to advance life around the world.
With more than 70 years of experience in materials innovation, our purpose connects our six business groups and guides how we grow, solve and create impact. Across Polymer Solutions (Vestolit & Alphagary), Building & Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Orbia Fluor & Energy Materials, our global community of more than 22,000 employees is thinking big and working smart to help address some of the world’s toughest challenges.
From creating solutions that help deliver clean water, fresh food and connectivity to advancing the materials that support decarbonization and the energy transition, we never settle for “good enough” when there is an opportunity to make life better.
We welcome owner-minded dreamers, doers and builders who are ready to grow their potential and contribute to work that matters. Wherever you work across our sites in more than 50 countries, you can bring your skills, talents and perspectives to a global community united by purpose and values.
Join us at Orbia: where purpose comes to life.