Technical Manager
Lead customer technical support for advanced polymer compounds at Orbia — solve complex challenges, localise innovations and help customers grow more with less across India and AMEA.
About Orbia:
Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximising value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more. In 2018, Orbia Advance Corporation bought a majority stake in Israeli-based Netafim, the world’s leader in drip irrigation, and is helping the world ‘grow more with less’ as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22,000 employees.
We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanisation, water and food scarcity, and a growing and aging population. We’re already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. We have embarked on a CEO-led transformation, as part of our journey to become a truly purpose-led, future fit company.
Key Responsibilities:
Provide technical support to customers during trials, product qualification and commercial production.
Troubleshoot processing issues and recommend solutions to optimise performance.
Lead customer complaint investigations, root cause analysis (RCA) and corrective actions.
Conduct benchmarking and reverse engineering of competitive materials.
Support localisation of global formulations for regional raw materials, processing conditions and regulatory requirements.
Lead technical support for customer audits and compliance activities.
Work closely with manufacturing, quality and commercial teams to ensure product consistency and customer satisfaction.
Support the introduction and adoption of new products across the region.
What Success Looks LikeSuccessful customer adoption of Alphagary compounds.
Reduction in customer complaints and faster issue resolution.
Increased conversion of competitive opportunities.
Effective localisation of products for the India and AMEA markets.
Strong customer audit outcomes and compliance performance
Requirements:
Degree in Polymer Engineering, Plastics Technology, Chemical Engineering, Materials Science or a related discipline.
Strong background in polymer science, compounding and application engineering.
Proven experience in customer-facing technical roles within PVC, HFFR, cable compounds or related polymer industries.
Expertise in troubleshooting, root cause analysis and process optimisation.
Hands-on experience using analytical laboratory equipment such as:
FTIR
DSC
TGA
Rheometers
Strong communication and customer relationship management skills.
Ability to work effectively across technical, commercial and manufacturing teams.
Ability to balance global alignment with local execution.
Our Offer:
Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin.
They offer a broad range of value-added solutions and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day.
- Division
- Orbia Polymer Solutions Alphagary
- Team
- Sales
- Locations
- Vadodara, Gujarat, India (Gotri Road)
Vadodara, Gujarat, India (Gotri Road)
About Orbia
Orbia is a global company driven by the purpose to advance life around the world.
With more than 70 years of experience in materials innovation, our purpose connects our six business groups and guides how we grow, solve and create impact. Across Polymer Solutions (Vestolit & Alphagary), Building & Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Orbia Fluor & Energy Materials, our global community of more than 22,000 employees is thinking big and working smart to help address some of the world’s toughest challenges.
From creating solutions that help deliver clean water, fresh food and connectivity to advancing the materials that support decarbonization and the energy transition, we never settle for “good enough” when there is an opportunity to make life better.
We welcome owner-minded dreamers, doers and builders who are ready to grow their potential and contribute to work that matters. Wherever you work across our sites in more than 50 countries, you can bring your skills, talents and perspectives to a global community united by purpose and values.
Join us at Orbia: where purpose comes to life.