Monitoring Engineer

Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more. In 2018, Orbia Advance Corporation bought a majority stake in Israeli-based Netafim, the world’s leader in drip irrigation, and is helping the world ‘grow more with less’ as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22,000 employees.

We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanization, water and food scarcity, and a growing and aging population. We’re already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. We have embarked on a CEO-led transformation, as part of our journey to become a truly purpose-led, future fit company.

Monitoring Engineer

1. MAIN PURPOSE (Briefly state the job's overall objective)

The main purpose of the job is to ensure the stability, performance, and availability of IT infrastructure and services by maintaining, optimizing, and managing the SolarWinds monitoring environment. This includes proactive issue detection, minimizing downtime, and providing actionable insights to improve system health and performance.

2. KEY RESPONSIBILITIES

SolarWinds Administration & Optimization

• Maintain, configure, and optimize SolarWinds modules (e.g., NPM, SAM, NTA, SCM, or Orion Platform). Ensure proper data collection, dashboards, and reporting.
• Ensure all equipment is properly added as part of a project
• Ensure our partner regularly updates and patches SolarWinds for security and performance improvements.

Alerting & Incident Detection

• Fine-tune alerts to detect anomalies while minimizing false positives.
• Automate remediation workflows where possible.
• Assist in incident investigations using SolarWinds logs and insights.

Performance & Capacity Monitoring

• Use SolarWinds to track infrastructure performance and detect bottlenecks.
• Provide reports and insights for capacity planning.

Collaboration & Training

• Work with IT, DevOps, and security teams to enhance visibility and observability.
• Train teams on SolarWinds best practices and usage.
• Document monitoring setups and procedures.

3. COMPLEXITY OF THE JOB

• Cross functional work, geographical scope, etc.
• Type of influence in others, direct or indirect.

Cross-Functional Collaboration: The role requires working closely with IT infrastructure, network, security, and DevOps teams to ensure a well-integrated monitoring strategy.

Multi-Platform & Multi-Technology: SolarWinds must be configured to monitor diverse environments, including on-premises data centers (Europe & U.S.) and Azure cloud workloads.

Global Scope: Responsible for monitoring infrastructure across multiple geographical locations, ensuring consistent performance and uptime for distributed teams and services.

Compliance & Security Considerations: Must align monitoring solutions with industry regulations, internal security policies, and best practices for data protection.

Direct Influence:

Establishes monitoring best practices and standards for IT teams.

Designs and implements SolarWinds dashboards, alerts, and automation that impact daily operations.

Provides training and support for teams using SolarWinds.

Indirect Influence

Helps leadership and stakeholders make data-driven decisions based on monitoring insights.

Guides infrastructure and application teams by recommending improvements based on system performance trends.

Supports incident response

4. INTERNAL AND EXTERNAL RELATIONSHIPS

Describe the main internal and external relations required by the position (internal functional areas, position or external vendorà not person-specific).

6. FUTURE-FIT MODEL (expected behaviors)

Orbia´s Future-Fit Model details how each Orbia employee can attain Orbia’s purpose and bring it to life, wherever they are, every single day.

Check the box in line with the position:

7. EDUCATION, EXPERIENCE, LANGUAGE, & PHYSICAL REQUIREMENTS (To perform satisfactorily in this job what type of knowledge and experience is required?)

• Academic Level: Associate degree required; a Bachelor's degree in IT, Computer Science, Information Systems, or a related field is preferred.Equivalent work experience may be accepted in place of a formal degree.
• Language(s) and level of proficiency: English (fluent) and Spanish

• Knowledge/Experience:
  Technical Knowledge
  • In-depth knowledge of network infrastructure technologies, including routers, switches, firewalls, load balancers, and network monitoring tools.
  • Proficiency in network protocols, such as TCP/IP
  • Familiarity with cloud networking and hybrid cloud environments, specifically Azure
  • Experience with monitoring of network equipment.
  • Experience with monitoring of hosting environments equipment.

Management & communication Skills

• Ability to communicate effectively with internal stakeholders (e.g., operations, finance, senior management).
• Excellent verbal and written communication skills
• Ability to present technical information in a clear and concise manner to senior management and other stakeholders.

Relevant Experience

• Minimum of 10 years of experience in network operations management, with at least 5 years in a leadership role overseeing global network operations.
• Extensive experience working with and managing relationships with managed service partners.
• SolarWinds Certified Professional (SCP) – Validates expertise in SolarWinds administration and optimization.
• Microsoft Certified: Azure Administrator Associate – Useful for cloud monitoring in Azure environments.
• CompTIA Network+ or Cisco CCNA – Beneficial for network monitoring and troubleshooting.
• ITIL Foundation Certification – Helps understand IT service management processes.
• Familiarity with documentation, training, and support processes necessary for a smooth handover.
   

Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin.

They offer a broad range of value added solutions and finished products that contribute to customers’ success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day.